Support

Digital products (firmware, accounts) are handed over in a Discord ticket — open one after checkout and quote your order number. Hardware is posted to the address you give at checkout, and we send tracking once it ships.

Vanguard (Valorant) needs Private or Slotted. EAC games need Enhanced or above. Lower-tier anti-cheats run on Starter. Use the filter on the firmware page, or ask in Discord before you buy.

Yes, to most of Europe, North America, the Middle East, Australia and New Zealand. Standard delivery is free (7-11 days); Express is $35 (2-4 days). Optional parcel protection is $5.

Crypto confirms automatically on the site with no fee — BTC, ETH, SOL, LTC, USDT, USDC and more. Card payments add a 25% processing fee. PayPal adds 10%: send Friends & Family, press I paid, and we confirm it in a Discord ticket.

Every firmware carries one: 14 days on Starter and Enhanced, 1 month on Premium, 2 months on Private and Slotted. Hardware is tested before shipping and covered against arriving faulty.

Your order number and link are in the confirmation email. You can also look any order up on the Support page, or ask in Discord with the email you used.